Who Uses This Software?

TRS - The Registration System supplies general admission ticketing, volunteer management and event registration for professional event managers who need customization but can't afford a custom system.

Average Ratings

47 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Pricing is dependent on package selected (eg basic, pro or premium).
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • TRS
  • https://www.my-trs.com
  • Founded 1999

About This Software

Online registration tool designed by planners for planners -- volunteer management sytem, general admission ticketing, conference registration, tour management, and much more. TRS is integrated with Salesforce, Verified Volunteer Background Checks, Queue It, ATS scanners and others. Complimentary test account is available.

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Box Office Management
  • Calendar Management
  • Class Registration
  • Concessions Management
  • Contact Management
  • Customer Database
  • Event Management
  • Event Registration
  • Form Builder
  • Fundraising Management
  • General Admission
  • Group Management
  • Group Registration
  • Kiosk Ticketing
  • Marketing Management
  • Member Directory
  • Membership Management
  • Mobile Ticketing
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • POS
  • Payment Processing
  • Print-at-Home
  • Recognition Management
  • Refund Automation
  • Registration Management
  • Reserved Seating
  • Scheduling
  • Season Tickets
  • Self Check-in
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Brokering
  • Training Management
  • VIP & Discount Tickets
  • Volunteer Profiles

TRS Volunteer Management Latest Reviews

Automatically translated. Show original review

A process that seems to keep improving with new functionality as we ourselves develop.

4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: It really helps me to keep all of my registrants organized for different events. As well as my volunteer lists for events.

Pros: I like that it keeps developing and growing with the customers and their needs. I love that they are open to feed back and take it seriously and work to make things better each year for the customers so the customers can make everyone happier such as the administrators, users, and registrants.

Cons: I wish we could upload photos more and add to any text areas instead of linking them. Also, wish we could create a seating or vendor layout that would be visual for the registrants where they could click on it to select a seat or a booth space they want to purchase. Additionally, created the option to have a 2 step process of registration involved where registrants can be approved first and then they can pay fee. We make this happen ourselves by manipulating the database for us and utilizing the code feature to unlock payments. But, it would be neat if when they applied or registered then administrators would run a report and then check a box beside all the registrants to approve and then it sends an approval email to them. This would make it simple instead of going into each of the 300 profiles and marking a custom field in their schedule. so many steps to approve someone. Each one takes like several screens. If there were any easier way to do this that would be amazing.

Automatically translated. Show original review

This is a great software for volunteer events

4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been utilizing TRS for 5 years and the system keeps getting better. Customer support is outstanding and Customer support representative is an absolute joy to work with. They listen to suggestions and take into consideration items to improve on, though I know they are unable to accommodate all requests.

Pros: Ease of use to register on both the front end and the back end. If there are any items that need to be addressed, customer support is always excellent. The features they continue to add on are terrific.

Cons: There are some items I wish it had, but have not been developed yet such as a person being blocked from adding an invalid email. I also wish they would bring back the blocking emails from registering (maybe because the volunteer was not a right fit or they were banned for whatever reason). I also wish we would be able to download and/or contact all registrants in the system, not just by individual site. This would prevent some volunteers from receiving the same email (if they are registered for multiple sites) and would be less time for the administrator in sending out multiple emails for multiple sites.