Q360 PSA Solution

Q360 PSA Solution

4.5 / 5 7 reviews

Who Uses This Software?

Technology Integration companies that are in growth mode where multiple systems are failing to give them the information they need on time and with the level of accuracy they need to control growth.


Average Ratings

7 reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • Features
  • Value for Money

Product Details

  • Free Version
    No
  • Deployment
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training
    In Person
    Live Online
    Webinars
    Documentation
  • Support
    Business Hours
    Online

Vendor Details

  • Solutions360
  • http://www.solutions360.com/
  • Founded 1988

About This Software

Solutions360 is the leading provider of PSA software for Integration companies that have $10M in sales and are growing. Our software Q360 is a unified system that handles all aspects of your business from sales through to projects and service including full accounting, truly creating One View of the Business. Integrated data means immediate access to relational information that can drive profitability into project management and efficiency into every business process.


Q360 PSA Solution Features

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates
  • Bills of Material
  • Budgeting & Forecasting
  • Change Orders
  • Cost-to-Completion Tracking
  • Invoice Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Purchase Order Management
  • Quotes / Estimates
  • Time Tracking
  • Work Order Management

Q360 PSA Solution Latest Reviews

Automatically translated. Show original review

Q360 Customer Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
Value for Money

Comments: Our company has been using Q360 for about 9 months and so far we feel this product has been pretty great for us. One of the biggest pros of the system is that it has so many options and uses and is very powerful. A con to that is that it will take a lot of time and learning to utilize it. The system has some small glitches but not too many, but the pro of that is that Q360 support has been able to fix all of the issues. Sometimes it can take a little while to get things resolved but that is on both ends. It is very convenient that Q360 allows a user to have multiple windows open and you can toggle back and forth between them with ease. Most programs when you are in edit mode, you cannot open another window. This has been nice for us. Solutions360 has done some great tutorials and has an extensive help menu with visuals to aid in the learning process and they are always willing to schedule a meeting with Q360 Support if you cannot resolve things on your own. Brad and Tofiq were right on in predicting things that would be an issue when they came to do our training and focused time and thoughts on how to fix those things. They helped ease the pain of transitioning systems and made the implementation process go smoothly. Brad and Tofiq gave us an outlook on how other customers are using the system and how that has transpired for them which was helpful in developing processes. We have been extremely happy with Brad, Tofiq, Chris and Doug and how quickly they help us resolve issues when they are an emergency. Anne, their trainer, does a wonderful job in her webinars which is great. We wish there were more to attend, they are extremely valuable in brushing up on how things should be done. The biggest frustration that we have had is how long it took to implement the use tax and credit card add-on's to be installed and functioning. Our impression in the beginning was that these add-on's were regular things provided to customers and that it was a simple process to add them in, it drug out a little longer than expected. However, when I felt like I was at the end of the line and needing an answer right away, Brad was very quick to respond and get the issue resolved. Overall, we are extremely happy with the system and happy that we made the change. I would recommend Q360 to other companies, except to our direct competitors because that would make them more efficient and more profitable as it has made us!

Automatically translated. Show original review

Q360 Integration Tool for AV

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: We have been using Q360 for 16 months. We went from using 4 different software packages to run our business down to a single package, Q360. Our biggest challenge was getting out of our own way. Q360 raised our awareness in the areas where we lacked discipline maintenance agreement & service module - customer sign their service resolutions via iphone/ipad. immediately updated & invoiced if T & M...tracks our maintenance agreement customers monthly, quarterly & annually. Account Managers are awareof what I happening within their accounts Pros
Great Financial Package...we have more visibility to the numbers throughout the month than ever before. We have closed every month on or before the 10th.
CRM tool
provides everyone in the company total visibility of everyone touching the clients
reminders are easy to use to keep you on track & up to date with clients
Job Costing
very detailed & intricate method of job costing.
must be disciplined in your actions regarding projects
you know everyday where you stand with your projects
you know who is responsible for the project & who is working on the projects
tracking of % complete & margin comparison from when first sold to completion
Cons
discipline - the lack there of has created challenges that only we can resolve
sometimes cumbersome when mistakes are made & need to be corrected
scheduling of resources module can be a bit challenging