4.5 / 5 46 reviews

Who Uses This Software?

Any business with physical assets. We shine tracking assets which have a circular life-cycle - they get delivered, returned and have maintenance performed before being delivered again. We do rental.

Average Ratings

46 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Varies by asset quantity and feature use.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • TrackAbout
  • Founded 2000

About This Software

TrackAbout is a service for maintaining, tracking, managing and optionally renting physical assets. It integrates with existing enterprise systems and provides relevant, accurate data that enables better control over your assets. Design custom maintenance workflows and collect unlimited custom fields and other data using smartphones, tablets, rugged devices or PCs alike. TrackAbout corrects real world problems like missed scans, syncing devices out of order, billing mistakes and rental disputes

  • Activity Tracking
  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Audit Trails
  • Barcode Generation
  • Barcode Scanning
  • Barcoding / RFID
  • CMMS
  • Calibration Management
  • Check-in / Check-out
  • Custom Labels
  • Customer Database
  • Depreciation Management
  • Depreciation Tracking
  • Dispatch Management
  • Disposal Management
  • Disposal Tracking
  • Document Management
  • Energy Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Fixed Asset Management
  • IT Asset Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue & Return Management
  • Job Costing
  • Job Management
  • Label Templates
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Order Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • QR Codes
  • RFID
  • Receiving Labels
  • Reservations
  • Serial Number Tracking
  • Service History
  • Shipping Labels
  • Software License Management
  • Tax Management
  • Tool Kitting
  • Warranty Management
  • Warranty Tracking
  • Work Order Management

TrackAbout Latest Reviews

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Been with them for several years. The product and customer support have done very well for us.

4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The trackabout team is very helpful in keeping us flexible with our customers with custom reports. It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place. They are very accessable team if you have an issue. We use them as part of our value added presentation when we try to convince customers we are the vendor to choose.

Cons: Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey. I am not a fan of the newest upgrade just changing the format and view. It doesnt seem as easy to get around to where you want to be, or at least where I want to be. I am sure the prompts are probably set up for the actions most used overall but as with most changes that have taken place in the last ten years I liked it better the old way

Automatically translated. Show original review

Great customer service but I think they may be motivated by a metric to close open cases.

4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We are able to not only track but also reconcile our accounting software and delivery tickets with the software. It does take a large chunk of our time to resolve collisions and verify PPS but it really is the best way to keep our data scrubbed to ensure our customer's trust.

Pros: The flexibility that it allows. The mobile software needs to be fully off line though. It can log you out while on the road ( driver team) and they have now access internet signal.

Cons: Really just need to tweak the mobile software. Seems to be a small bug that locks up intermittenly on the PPS scan. Our team really needs the functionality of being able to add in the Customer and PPS at the end of the transaction so that we can meet customers at the dock and ensure they have the correct cylinders etc.