Customer Success Software

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Five9

Five9

by Five9

(214 reviews)

Five9 Customer Service Software empowers agents to provide a great multichannel service experience. Intelligent Routing gets inquiries to the right agent. Screen pops put customer information at their fingertips. And everything is automatically logged to your CRM. Service customers by phone, web, chat, email, mobile, or social. Use the supervisor app to monitor/coach agents and report performance metrics. Compatible with all leading CRMs. See why 2000+ customers trust Five9. Learn more about Five9

Userlane

Userlane

by Userlane

(3 reviews)

With Userlane you can create step-by-step, interactive guides to explain your browser-based software to each user individually. Userlane leads every user in real time through processes and shows them where to click next or what data they need to enter within the software. The perfect solution to optimize SaaS user onboarding and boost conversion, engagement, activation and retention rates through a great UX or automate and scale staff onboarding and training. Learn more about Userlane

ProsperWorks CRM

ProsperWorks CRM

by ProsperWorks

(190 reviews)

ProsperWorks is the first construction CRM that isn't complicated or confusing. By integrating with tools you're already using and eliminating repetitive tasks with automation, ProsperWorks drives productivity and helps you sell more, faster. Learn more about ProsperWorks CRM

Yotpo

Yotpo

by Yotpo

(83 reviews)

Yotpo's integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof, and sales. An official partner of Google, Facebook, and Shopify Plus and integrating with leading commerce platforms and tools such as Bigcommerce, Magento, and Bronto, Yotpo makes it easy for brands to leverage their customers content across every marketing channel.

elevio

elevio

by elevio

(5 reviews)

Elevio makes your products easier to learn. Improving retention, while reducing your support loads. We bring your existing support stack together to deliver an all-in-one experience for your customers, taking your customer education to the next level and providing help on-demand to your customers, when and where they need it. More than 500 companies such as Atlassian, Heap, Adroll and Dell are using elevio to improve customer education and lower support loads. Try our FREE 14-day Trial

Gainsight

Gainsight

by Gainsight

(7 reviews)

Cloud-based customer success management solution. Includes customer life-cycle, risk management, and much more!

Totango

Totango

by Totango

(3 reviews)

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

MindTouch

MindTouch

by MindTouch

(0 reviews)

MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.

Kapta

Kapta

by Kapta

(0 reviews)

Kapta Systems makes online tools for performance reviews, goal management and coaching, delivered in a SaaS model. Kapta is targeted at the HR leaders of companies with fewer than 500 employees, specifically designed to be simple, easy-to-use and intuitive. You can define your goals for the year (or half year, or quarter). Update teammates, collaborate with co-workes. Provide public feedback to others who help you at work. View useful reports and dashboards on your employee's performance.

Skilljar

Skilljar

by Skilljar

(13 reviews)

Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com.

ClientSuccess

ClientSuccess

by ClientSuccess

(3 reviews)

ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100.

Cloud Call Center

Cloud Call Center

by 3CLogic

(43 reviews)

3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives.

Natero

Natero

by Natero

(1 review)

Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.

CustomerGauge

CustomerGauge

by CustomerGauge

(1 review)

Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.

UserIQ

UserIQ

by UserIQ

(1 review)

For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three.

Bolstra

Bolstra

by Bolstra

(0 reviews)

An agile customer success management platform built to help companies plan, manage and engage with their customers.

ChurnZero

ChurnZero

by ChurnZero

(31 reviews)

ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,

VeriShow

VeriShow

by HBR Labs

(5 reviews)

Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology.

Planhat

Planhat

by Planhat

(0 reviews)

One of the most powerful Success Platforms with reporting and analytics.

Pega Customer Service

Pega Customer Service

by Pegasystems

(0 reviews)

Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.

Preferred Patron Loyalty

Preferred Patron Loyalty

by Preferred Market Solutions

(45 reviews)

Preferred Patron Customer Loyalty is the industry leading solution for Loyalty and Rewards Programs. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Rewards, Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back and more. Fully automated Omni-Channel marketing. Simply the best solution, backed by over 40 five star customer reviews!

Amity

Amity

by Amity

(3 reviews)

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

Akita

Akita

by Akita

(1 review)

Web based solution that gives customer success managers the tools they need to retain, nurture, and grow a customer base.

Starred

Starred

by Starred

(10 reviews)

Starred makes feedback better for everyone, and on a human scale. As the feedback solution which puts the respondent first, we're empowering conversations between companies and their customers. Whats more, we equip them with the actionable insights they need to make better decisions and boost loyalty. With leading lights like Deliveroo, Heineken and Spotify already working with us to bring feedback to life, the road ahead for better feedback is looking good.

STAMP

STAMP

by Stonegate Advisors

(3 reviews)

Customer success platform that helps you systematically obtain the voice of the customer.

Strikedeck

Strikedeck

by Strikedeck

(0 reviews)

Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

Appuri

Appuri

by Appuri

(0 reviews)

Retention prediction solution built to capture customer activity and analyse behavior applying ad hoc analytics and machine learning.

Boostopia

Boostopia

by Boostopia

(0 reviews)

Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow.

eatNgage

eatNgage

by eatNgage

(0 reviews)

eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration

visitorM

visitorM

by visitorM

(0 reviews)

Our solution delivers the tools you need to streamline processes while tracking their impact on customer experiences.

Forest

Forest

by Forest

(0 reviews)

Forest brings an easy to use admin interface that will help with customer support & success, workflow, analytics & collaboration.